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Reservation Policies: 

 

Booking and Deposit Policies:

Rates apply to advanced reservations made before May 1, 2024 only. Rates do not apply to weekends, conventions, groups, holidays or travel agents. Minimum stays may apply. We are not responsible for event and special package changes or failure of others to perform. Policies and rates for specials, holidays, conventions and group reservations may vary.

A deposit of 50% is required to confirm reservation; some reservations will require additional deposits or payment in full before arrival. Deposits are non-transferable and are applied to the last nights of your stay. If a guest chooses to check out earlier then their scheduled check out day, guest forfeits entire amount of agreed number of nights.

​Deposit is due at time of making a reservation. The customer is responsible for the entire number of days reserved. Any changes that are made in the dates or number of nights is considered a new reservation, therefore cancellation fees may apply to the previous reservation/deposit.

Room preference requests are accepted, however, only guaranteed by room type only and not by specific room or floor.

Personal checks accepted only if received 3 weeks in advance. Return Checks are subject to a $30 processing fee. At check in balance will be payable with money order, cash, certified check or traveler’s check.

IF paying with credit card at check in, there will be a 3% service fee. 

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Check in:

Check-in 3:00 pm (On heavy checkout/check in days, check in may be delayed),

Check-out 10:00 am.

Confirmed reservations will be held until 6:00pm unless otherwise notified of late arrival. Advance reservations are accepted with room type, number of adults and children and dates clearly stated. Any changes or misrepresentation upon arrival VOIDS the entire reservation without refund. Maximum occupancy applies. Reservations are subject to strikes, failure of guests to vacate, and causes and conditions beyond our control.

GUEST MUST BE 25 OR OLDER TO CHECK IN.

Everyone in party must be 25 or older unless with their parents/family.

*Every check in requires a credit card on file/$200 credit card authorization only

​Guests who wish to invite visitors to spend days or nights must request and register through the office. Guest fees will apply. Guests may not exceed the maximum number of people listed for the room type reserved.

 

Cancellation Policies: 30% service charge applied to cancellations made 21 days prior to date of arrival. No refunds within 21 days of check in.

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No refunds for early departures for any reason. If a guest chooses to check out earlier than their scheduled check out day, guest forfeits entire amount of agreed number of nights

 

Non-smoking policy:  We are a 100% SMOKE FREE establishment. All guests are required to sign a no-smoking agreement stating that they will not smoke in the rooms or on the property. This policy is strictly enforced. If a guest chooses to smoke in the room, they will be charged $200 on the credit card provided.

Housekeeping and management reserve the right to enter units and provide maid service during your stay. 

 

General Policies: No pets. Only ONE parking space per unit; cars MUST BE REGISTERED in office and parking permit MUST BE DISPLAYED at all times. No parking for visitors. NO STEREOS, no bicycles, skateboards, roller blades, scooters or water guns allowed in the building or on the property. Children under 16 must be accompanied by an adult at all times, especially in the pool area. No water toys, rafts, balls or floats in the pool. No glass or glass bottles in pool area. This is for the safety of all guests. Any persons under the age of 21 cannot have any alcohol on the premise or be intoxicated. This is a non-smoking establishment. If a guest chooses to smoke in a room, they will be charged $200 or more on the credit card provided.

*Please read additional policies on your check in email